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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ron Bates

Ron Bates

March 20, 2026

5  out of  5
rating by Ron Bates
"We’ve been with Rob Olive insurance for over 20 years. Lori and Marla have bent over backwards to make sure we have what we need. My whole family, including my parents and my sister use them and wouldn’t go with anybody else."
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Gabriela Commons

March 19, 2026

5  out of  5
rating by Gabriela Commons
"I just want to thank the Rob Olive team. They are fantastic, helpful and supportive. If I have questions regarding any claim or I don't understand. They are very kind and patience. We have been with them for over 29 years. My kids and my parents are their clients too ."
We responded:
"Aaah, thanks so much, Gabby! You’re a terrific client!"
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March 19, 2026

5  out of  5
rating by ————————
"Lori is the best Agent anyone can ask for in the specialized world of automotive insurance! She is steadfast with answering questions, gathering information, sending policies and receiving documentation. Most importantly though, she is pure hearted and understanding. She will always be respectful no matter how busy she is. If I was to make a point of who Lori is from my experience, I would say the world needs more Lori’s"
We responded:
"Thanks so much!"
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John Rand

March 19, 2026

5  out of  5
rating by John Rand
"My wife and I have been doing business with Rob for many years and we feel they are the best in town. They are polite, courteous and always willing to answer any question we may have. We would highly recommend them."
We responded:
"Thank you, John!"
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Jessie Mae Van Ourkerk

March 18, 2026

5  out of  5
rating by Jessie Mae Van Ourkerk
"I recently moved to Oregon and was shopping around for local insurance. I spoke with Theisen and she was very kind, taking the time to answer all my questions. The price was also better than expected, so I'm happy to say I've found my new insurance home with state farm. Thanks Theisen!!!"
We responded:
"We appreciate you very much!"
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Andy Lowdell

March 16, 2026

5  out of  5
rating by Andy Lowdell
"Rob Olive, Lori, and team always deliver a 5 star service I have been a client of theirs for years . They make everything very easy with my insurance policies ."
We responded:
"Thank you, Andy, feedback like this is a great way to start the day!"
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Joe Smelser

March 16, 2026

5  out of  5
rating by Joe Smelser
"Great working with Thiesen. Excellent service. Covered our needs!"
We responded:
"Thanks for taking the time to let everyone know about your experience, Joe!"
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Jill Laudon

March 13, 2026

5  out of  5
rating by Jill Laudon
"Rob Olive State Farm is the best insurance agency i have ever dealt with. Marla always helps me and is really easy to talk to, and very flexible and accommodating with all of our family's changes in life as we grow. Thank you Marla and I really recommend this State Farm office over any other! Also, I researched before I selected this location and it was the best deal for auto insurance that I could find."
We responded:
"Thank you, Jill, so happy to have you on board!"
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Alison Bassin

March 12, 2026

5  out of  5
rating by Alison Bassin
"Awesome customer service. Prompt, polite and helpful."
We responded:
"Thank you, Alison! Your confidence means a lot to us!"
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Tony Read

March 12, 2026

5  out of  5
rating by Tony Read
"I’ve been with State Farm for decades. I’ve always been pleased with each office I have ever dealt with. The crew at Rob’s office is amazing!! I have never had a bad experience and there is no question that they couldn’t answer. They always look out for me and my family and our best interests whether life insurance, vehicle insurance, or home insurance. If you are on the fence on which company to choose you should give these amazing folks an honest try."
We responded:
"Wow, thanks so much, Tony! We value our relationship with you and your family!"
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Mike Kamins

March 8, 2026

5  out of  5
rating by Mike Kamins
"Every time I have an insurance need the team hear has been very helpful."
We responded:
"Glad to hear it Mike! Thanks for taking the time to leave us a review!"
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Dawn Harpine

March 6, 2026

5  out of  5
rating by Dawn Harpine
"Quick and efficient service."
We responded:
"Thanks Dawn, we aim to please!"
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Anthony Whitaker

February 28, 2026

5  out of  5
rating by Anthony Whitaker
"Lori Love is the best insurance agent that I have ever had the pleasure to do business with. I highly recommend State Farm."
We responded:
"Thanks Anthony! I agree, she’s pretty awesome!"
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Soniaaxume

February 25, 2026

5  out of  5
rating by Soniaaxume
"Nice price."
We responded:
"Thank you! We try to be competitive over the long haul…but the one thing we can always control is the high level of service that we offer!"
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Anthony Patchill

February 21, 2026

5  out of  5
rating by Anthony Patchill
"Lori went out of her way to get me the best policy and pricing that suited my needs. Really appreciate the time and effort put in."
We responded:
"Thanks much, Anthony, for the great review! Insurance coverage definitely isn’t one size fits all:)"
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armando gonzalez

February 19, 2026

5  out of  5
rating by armando gonzalez
"Laurie provided me with excellent customer service!"
We responded:
"That’s our goal, Armando! Thank you so much for choosing State Farm and my agency for all of your insurance needs!"
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Joshua Bradley

February 15, 2026

5  out of  5
rating by Joshua Bradley
"Love being able to call up their office and have a human answer my questions and deal with insurance related issues."
We responded:
"We appreciate that, Josh! Unfortunately, it is getting more and more difficult to find a human to talk to when you need something these days!"
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Shane McDaniel

February 12, 2026

5  out of  5
rating by Shane McDaniel
"All around great experience, they always go above and beyond to make sure I’m taken care of."
We responded:
"Hey Shane, thanks for your business and for taking the time to let us know how we’re doing!"
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Holly Wright

February 9, 2026

5  out of  5
rating by Holly Wright
"After moving to Oregon and switching so many things, I started with one agent who didnt seem to care I was their client. I decided to switch to Rob Olives office and my first point of contact was their receptionists i believe they are Marla and Lauren. Both ladies have been super helpful in getting me settled, finding me the best possible rates and even handled situations such as a collision claim and statefarm taking my roadside assistance away with kindness and solutions. I feel like they care that I am their client. Rob Olive was extremely helpful and clear when going over my life insurance policy options as well."
We responded:
"Thanks SO much the the detailed review, Holly! We absolutely appreciate you!"
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Karla Nash

February 6, 2026

5  out of  5
rating by Karla Nash
"Thank you so much My agent is so pleasant and helpful. Great experience."
We responded:
"Thank you Karla!"
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Randall Banks

January 31, 2026

5  out of  5
rating by Randall Banks
"After calling to get quotes on my home and car and even drone insurance. Marla answered introduced herself with a warm hearted personal tone and her expertise was followed with great prices with multiple insurance options. So after switching all my insurance over that day thinking back that office treats their customers with such a friendly side it reminded of a family run company that so eager to be helpful and I was happy and greatful to switch my insurance over. Plus they always answer or return their calls with such a positive and helpful attitude. Happy I joined and would recommend anyone interested with insurance problems to give them a call and get a free quote."
We responded:
"Wow, Randall, thank you for the kind words! We try to cultivate a family atmosphere for sure!"
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Heather Pierce

January 16, 2026

5  out of  5
rating by Heather Pierce
"I highly recommend this branch! Rob and Marla are fantastic to speak to on the phone and by email. Personable and easy to get my questions answered (I always have a lot too 😂). Marla in particular has been very insightful for concerns I have had to put my mind at ease through many life transitions including moving states and cities the past few years. I’m so happy I found a caring community for insurance needs. Thanks so much :)"
We responded:
"Thank you so much, Heather, I can’t tell you how much it means to receive feedback like this!"
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Bruno Lion

December 5, 2025

5  out of  5
rating by Bruno Lion
"Rob's team goes above and beyond to help State Farm clients. I called and was warmly greeted by Marla Rogers, asked her for help with a customer that was in the Eugene area and she was able to assist the business owner within the hour. Great service, great people! 100% recommend 😎👌"
We responded:
"Thanks so much Bruno!"
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cole woodke CWBasstv

November 15, 2025

5  out of  5
rating by cole woodke CWBasstv
"Love statfarm!"
We responded:
"Appreciate that, Cole!"
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Tiffany Gribble

October 9, 2025

5  out of  5
rating by Tiffany Gribble
"This Branch handles my car insurance and my apartment insurance. I truly cannot say enough for them! I am at a rough point in my life, and they make sure that I'm taken care of. Huge shout to Marla who has helped me more than once. ❤️"
We responded:
"Thank you Tiffany! Your comment means more than you know!"