Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Freda Huston Bloom

Freda Huston Bloom

June 20, 2025

5  out of  5
rating by Freda Huston Bloom
"We have always been Completely Satisfied with all of our business with this office & branch of State Farm! And, Ms. Lori has always been a wonderful help in answering all our concerns & in handling everything in a timely manner, as well as other staff members too. The Tuppers"
We responded:
"Thank you Freda! That is indeed our goal!"
Profile photo of Bryan Like

Bryan Like

June 18, 2025

5  out of  5
rating by Bryan Like
"I’ve been working with State Farm for my entire life; this office for almost 10 years. They are always responsive and pleasant to work with. Highly recommend."
We responded:
"We appreciate you Bryan! Thanks for your thoughts!"
Profile photo of Andrew Pachon

Andrew Pachon

June 18, 2025

5  out of  5
rating by Andrew Pachon
"Rob olive and his staff have been such a pleasure to deal with and have taken great car of me over the last decade with many more decades to come. I have referred many friends to them and they too have been pleased with their service, professionalism, and politeness."
We responded:
"Thank you Andrew! The feeling is mutual!"
Profile photo of Orren Carter

Orren Carter

June 13, 2025

5  out of  5
rating by Orren Carter
"I really appreciate the hardworking people that are at Rob Olive Insurance. They’re always smiling and friendly and they always have answers to my questions. Really happy with the service they provide!"
We responded:
"Thank you, Orren, we enjoy what we do… glad that it shows!"
Profile photo of RaeJean Auld

RaeJean Auld

June 10, 2025

5  out of  5
rating by RaeJean Auld
"The State Farm Rob Olive team always takes excellent care of my concerns. Lori is patient and her customer relations are top notch."
We responded:
"Thank you for your business, RaeJean!"
Profile photo of John Langan

John Langan

June 10, 2025

5  out of  5
rating by John Langan
"Good customer service no issues"
We responded:
"Appreciate it, John!"
Profile photo of Janelle Coury

Janelle Coury

June 10, 2025

5  out of  5
rating by Janelle Coury
"So helpful in finding the best options for our family!"
We responded:
"Thank you Janelle! Was a pleasure meeting with you to review your insurance program!"
Profile photo of Richard Mena

Richard Mena

June 9, 2025

5  out of  5
rating by Richard Mena
"Lori is a wealth of knowledge and a true asset to this agency. Her kindness and professionalism is greatly appreciated and I feel comfortable having her as my insurance advisor."
We responded:
"Hi Richard and thanks for the kind words! We try very hard to make sure our customers are well taken care of!"
Profile photo of Emma Heckman

Emma Heckman

June 6, 2025

5  out of  5
rating by Emma Heckman
"Lori met with me today to review the details of our insurance and was very helpful in answering all of the questions I had - she was patient, friendly and knowledgeable about the details of a variety of insurance policies we have. Thanks Lori!"
We responded:
"So happy to hear your experience was a positive one, Emma! Thank you so much for your business!"
Profile photo of Jennifer Barnett

Jennifer Barnett

June 5, 2025

5  out of  5
rating by Jennifer Barnett
"The staff is so helpful and always tries to get the most amount of discounts for clients like myself. My rates have never been lower!"
We responded:
"That’s our goal, Jennifer! We’re thankful for great clients like you!"
Profile photo of Krysta St.sauver

Krysta St.sauver

June 2, 2025

5  out of  5
rating by Krysta St.sauver
"Great customer service here at state farm. Theisen was a tremendous help getting my auto insurance back. Thanks a lot state farm!"
We responded:
"Thanks for leaving us a review, Krysta! I’m blessed to have such a wonderful team!"
Profile photo of Danna Coleman

Danna Coleman

May 27, 2025

5  out of  5
rating by Danna Coleman
"Theisen is very kind and helpful… I appreciate her contacting me and helping me get much better coverage for the price than what I had with Progressive! ♥️"
We responded:
"Thank you so much Danna for taking the time to leave a review! We appreciate your business!"
Profile photo of Bart Aikens

Bart Aikens

May 25, 2025

5  out of  5
rating by Bart Aikens
"Lori Love has been an extraordinary service provider at State Farm for many years. I have always found her to be dependable to a fault and speedy to boot. I give Lori the highest marks!"
We responded:
"Thank you Bart, and I couldn’t agree more about Lori! I’m fortunate to have her on my team!"
Profile photo of Sherrene Aikens

Sherrene Aikens

May 25, 2025

5  out of  5
rating by Sherrene Aikens
"Lori Love provides prompt, reliable, and easy to understand service. She is a professional who can take care of all of your insurance needs."
We responded:
"Appreciate your review and your business, Sherrene!"
Profile photo of Eleanor McGehee

Eleanor McGehee

May 22, 2025

5  out of  5
rating by Eleanor McGehee
"Lori at Rob Olive State Farm office is top notch. They handle all of my personal insurance needs in a timely and professional manner. We also deal with many insurance agents with our business Turn Key RV Rentals & Repair. Hands down they are the easiest agent to deal with. I have never had to wait on any of my requests and always answer the phone. This is how customer service used to be and they have raised the bar. Remember if you are not happy with your current insurance company have Lori give you a quote. If you are not happy with your current State Farm agent you may request to move your current policies over to Rob Olive State Farm office. You won't be sorry!"
We responded:
"We appreciate you very much, Eleanor!"
Profile photo of Natasha Osborn

Natasha Osborn

May 20, 2025

5  out of  5
rating by Natasha Osborn
"So very pleased to be back with State Farm! Lori Love at Rob Olive's office in Eugene was simply fantastic to work with in transitioning my home and auto accounts over to ensure I had better coverage and saving me money! It is refreshing to have someone local I can speak to and meet with if necessary!"
We responded:
"Thank you SO much, Natasha!"
Profile photo of Jacy Arnold

Jacy Arnold

May 15, 2025

5  out of  5
rating by Jacy Arnold
"I have been insured with State Farm for over 20 years with Rob Olive as my agent. If you want a team that responds quickly when you need them and makes sure that you have the right personalized coverage for your family, don’t go anywhere else."
We responded:
"We appreciate your long-term continued support, Jacy!"
Profile photo of scott altenhoff

scott altenhoff

May 13, 2025

5  out of  5
rating by scott altenhoff
"I’ve been a customer of Rob Olive State Farm for over two decades and have always been impressed with their great customer service and attention to detail. They consistently exceed expectations."
We responded:
"That means so much, Scott…thank you!"
Profile photo of Alicia Uteg

Alicia Uteg

May 9, 2025

5  out of  5
rating by Alicia Uteg
"Very friendly, helpful and saved me money."
We responded:
"Thanks, Alicia…providing a better insurance value is what we’re all about!"
Profile photo of Hans Engel

Hans Engel

February 8, 2025

5  out of  5
rating by Hans Engel
"Rob and the staff are great to work with! I always receive fast and efficient service every time I have a question or issue to deal with, both over the phone and in person."
We responded:
"Thank you Hans! I appreciate your long-time association with my agency!"
Profile photo of Chris johnson

Chris johnson

February 6, 2025

5  out of  5
rating by Chris johnson
"Miss lori gave very nice and clear details on all the options! Pleasant to deal with, so i'm now a customer."
We responded:
"Thanks Chris…I appreciate your business and we’ll work hard to earn it every day!"
Profile photo of Jay and Krista Patterson

Jay and Krista Patterson

January 31, 2025

5  out of  5
rating by Jay and Krista Patterson
"Kind, professional, and genuinely care about you as a person! Highly recommend"
We responded:
"Thank you, Jay! And welcome aboard…we appreciate you!"
Profile photo of Theisen Taimanglo

Theisen Taimanglo

January 28, 2025

5  out of  5
rating by Theisen Taimanglo
"Everyone who works in this office is amazing!! From the moment I walked in, the staff were incredibly welcoming. Marla took the time to explain my policy in detail, answering all of my questions with patience and clarity. Thanks to everyone, Rob, Lori, and Marla, I felt confident and well-informed throughout the time I was there. Highly recommend for anyone looking for reliable and personal service. Truly a great team!"
We responded:
"Thank you Theisen, we appreciate you!"
Profile photo of Samantha Bennett

Samantha Bennett

January 27, 2025

5  out of  5
rating by Samantha Bennett
"Quick and easy problem solved. Kind staff and professional. Been with State Farm for years and have always been provided with excellent customer service."
We responded:
"Thanks SO much Samantha!"
Profile photo of Mark Whitson

Mark Whitson

January 22, 2025

5  out of  5
rating by Mark Whitson
"Laurie & Rob anre excellent. Thank you for being our insurance agent for last 33 years.✌️"
We responded:
"You’re a terrific client, Mark, and we appreciate you!"