State Farm® Insurance Agent Rob Olive Jr
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tiffany Gribble
October 9, 2025
"This Branch handles my car insurance and my apartment insurance. I truly cannot say enough for them! I am at a rough point in my life, and they make sure that I'm taken care of. Huge shout to Marla who has helped me more than once. ❤️"
"Thank you Tiffany! Your comment means more than you know!"
Trudy Maloney
October 7, 2025
"Everyone is a joy to work with."
"I appreciate your loyalty for so many years, Trudy!"
Katy Thomas
October 6, 2025
"Theisen was very knowledgeable and helpful through the process of getting insured."
"We appreciate your business and your kind words, Katy!"
Cathy Wilson
October 2, 2025
"Theisen sounds so awesome and friendly over the phone. Can't wait to meet her in person, shes gotten us a great deal on our home and auto ins policy. Thanks State Farm 😃"
"Thank you Cathy, Theisen is awesome indeed! I really appreciate the trust you have placed in me and my team. "
Teii Teii
September 30, 2025
"Absolutely beyond grateful to had made my choice of auto insurance through state farm, my agent Theisen Taimanglo was just wonderful! now that's a great business representative with satisfaction guaranteed for your peace of mind. i most definitely recommend STATE FARM INSURANCE for whatever choice of your coverage."
"Thank you so much for taking the time to leave such a nice review! I totally agree about Theisen by the way, she is awesome! I am blessed to have such a wonderful team!"
Jonathan Vinicky
September 29, 2025
"Lori was super helpful during a stressful time."
"That’s exactly what we’re here for, Jonathon; thank you for leaving us a review!"
John Sisk
September 29, 2025
"My home insurance is paid out of my mortgage escrow account and I hadn't been paying attention for several years. To compare policies, I requested a quote from Rob Olive (who I already had an auto policy with). Turns out I got a much better rate with State Farm and a nice discount for bundling. Theisen in Rob's office was very responsive and and helpful and she handled everything with the mortgage company. Great experience!"
"Thank you, John! We’re so happy that you’re happy!"
Gray Goodman
September 6, 2025
"30 years plus with Rob Olive State Farm. Presently with 5 different policies and we could not ask for better insurance coverage. Both Rob personally and his associate Marla were/are being extemely helpful on a rather large claim at present. Very reassuring to have State Farm covering our assets! Thank you."
"Thank you Gray for your many years of being a client! We appreciate you!"
Amy Geiger
August 27, 2025
"I have had, and continue to have, an outstanding experience working with Rob Olive and his team! They cover my two vehicles and went above and beyond when someone broke my window. In addition, they suggested I bundle my house with my vehicles in order to save money and expand coverage. I did what they suggested and am very pleased— my payments were significantly reduced and the amount of money I would get to rebuild my house (if something tragic happened) was approximately 20% higher than my previous insurers allocation. Marla Rogers and Lori Love are true professionals and I recommend them without reservation. Thank you Rob Olive and Team for your expert and economical help. Best Regards, Amy Reed Geiger"
"Amy, thank you for leaving such a thoughtful review! I can’t tell you how much that means to our team for you to have such confidence in us. We appreciate you very much!"
Desiree Peterson
August 21, 2025
"Marla and Lori from State Farm have been really great in helping me get established car insurance with a great rate that just keeps going down with the drive safe and safe app. They were also great in helping iron out things to add my son onto my policy who just got his first car. I gave a 4 star review because State Farm has been great so far but I haven't actually needed to use the insurance yet so I dont know how that goes. Heaven forbid, but I will give a 5 star if that ever is a need and things go smoothly."
"Thanks much for the review, Desiree! We hope to earn that 5th star if the time comes!"
Brandon Grice (B)
August 19, 2025
"This branch and their associate Marla have gone above and beyond to meet my families needs. They've made it possible for me to know my wife and kids are safe and covered when I can't be with them. Thank. (Make Sure To Take Your Lunch Breaks) Lol"
"We appreciate you taking the time to let us know how we’re doing Brandon!"
Mike Hursh
August 13, 2025
"I've been a State Farm customer for well over 20 years. While the reviews are positive I find Rob's agency difficult to deal with, especially closing for lunch when most working people have lunch hour. Very inconvenient."
"Thanks for leaving a review, Mike. If a client needs to do business over the lunch hour we make any accommodation necessary for them. In your case, my team member offered to wait for you to call back with the missing information required to make the change you requested, and you said you’d leave the information on our voice mail instead. Not sure what else she/we could’ve done? I’ve been a local business owner in Eugene for 28 years and have a wonderful, caring and professional team. We pride ourselves in going over and above for our clients, so while I’ll accept criticism when it’s warranted or when we make a mistake, I’ll push back when the facts contradict that criticism. As always, if you would like to discuss this or any other matter in person, please give us a call and we will set up an appointment to do so with you."
Sean Burnett
July 23, 2025
"I was in an accident, And I had no flaws from beginning to end of the claim and it was a very pleasurable experience. They made it so easy and quick on getting my vehicle back on the road."
"Thanks Sean, glad it went so smoothly for you!"
masayo yanagisawa
July 21, 2025
"Since 2016 , I love this agent!"
"We appreciate you too!"
Jo Karikko
July 17, 2025
"Thus far great service and lowest rates I could find!"
"Thank you, Jo!"
Shannon P
June 29, 2025
"Lori is a strong communicator and goes above and beyond. I enjoy working with the team and appreciate their dedication."
"Thank you Shannon! Lori and the rest of the team enjoys working with you too!"
Kami Fegles
June 25, 2025
"Great customer service"
"I appreciate your business, Kami!"
Therese Tarnoff
June 25, 2025
"Every time I call they are so helpful and down to earth. Theisen was especially cool even when I was discussing the idea of switching to a different insurer. Makes it hard to think about switching!"
"Thank you Therese! We appreciate you sticking with us!"
Jessica Filley
June 24, 2025
"Rob has been my agent for over a decade. What I can say from my experience is that Rob and his team go way above and beyond for their clients. He's helped me make sure I always have adequate coverage for personal home and vehicle insurance. I trust Rob and his team with all of my coverage needs and refer all of my friends and loved ones any chance I get!"
"Thank you Jessica! I can’t tell you how much it means to have multiple generations of a terrific family like yours insured!"
Cassady Bond
June 23, 2025
"Very helpful staff, always on the lookout for discounts and ways to save the customer money. Would definitely recommend"
"Hi Cassady and thank you! It seems like too many agencies (for whatever reason) don’t try very hard to make sure customers get every discount that they’re entitled to!"
Freda Huston Bloom
June 20, 2025
"We have always been Completely Satisfied with all of our business with this office & branch of State Farm! And, Ms. Lori has always been a wonderful help in answering all our concerns & in handling everything in a timely manner, as well as other staff members too. The Tuppers"
"Thank you Freda! That is indeed our goal!"
Bryan Like
June 18, 2025
"I’ve been working with State Farm for my entire life; this office for almost 10 years. They are always responsive and pleasant to work with. Highly recommend."
"We appreciate you Bryan! Thanks for your thoughts!"
Andrew Pachon
June 18, 2025
"Rob olive and his staff have been such a pleasure to deal with and have taken great car of me over the last decade with many more decades to come. I have referred many friends to them and they too have been pleased with their service, professionalism, and politeness."
"Thank you Andrew! The feeling is mutual!"
Orren Carter
June 13, 2025
"I really appreciate the hardworking people that are at Rob Olive Insurance. They’re always smiling and friendly and they always have answers to my questions. Really happy with the service they provide!"
"Thank you, Orren, we enjoy what we do… glad that it shows!"
RaeJean Auld
June 10, 2025
"The State Farm Rob Olive team always takes excellent care of my concerns. Lori is patient and her customer relations are top notch."
"Thank you for your business, RaeJean!"